Who We Are: Central Florida Health (CFH) is a locally owned and governed not-for-profit healthcare system and the largest, most comprehensive provider of healthcare services in the region. CFH provides services to Lake, Sumter, and Marion counties through inpatient acute hospital services at The Villages® Regional Hospital (TVRH) and Leesburg Regional Medical Center (LRMC), inpatient rehabilitation services at TVRH Rehabilitation Hospital, geriatric-psychiatry services at the LRMC Senior Behavioral Health Center and diagnostic laboratory services at several locations. As a premier healthcare provider, CFH takes pride in providing progressive, innovative technology, along with building strong relationships with patients, families, physicians and residents of the communities we serve. To learn more, visit www.CentralFloridaHealth.org.
Position Title: Risk Manager, RN
Under the direction of the CFH Director of Risk Management, the RN Risk Manager will actively participate in risk identification, evaluation and analysis, regulatory compliance, loss prevention, patient relations, quality/safety/organizational improvement/risk initiatives, and risk-focused education. Related functions:
Receive, process, and maintain reports of patient and visitor events, complaints, and grievances, ensuring and/or participating in inquiry and identifying/acting upon opportunities for quality/organizational improvement and organizational learning.
Assist and support the patient representative as needed in facilitating and enhancing relations between patients, family, visitors and the general public with CFHA and its affiliated organizations, physicians, team members/leaders, physicians and auxiliary.
Assist in facilitating onsite regulatory/accreditation survey activities, e.g., Agency for Healthcare Administration, Department of Child and Family services, Department of Health, the Joint Commission, supporting the Clinical Risk Manager with post-visit responses and corrections.
Work closely with leaders and team members in identifying opportunities for improvement and risk reduction, actively participating in organizational quality, safety, and improvement initiatives.
Assist in investigation of potentially compensable events and asserted claims (as requested).
Gather statistics and prepare reports of risk-related events/activities.
Develop appropriate measures to minimize the risk of adverse incidents to patients
Conduct Root Cause Analysis as needed
Advance risk management by maintaining open communications and productive relationships with its internal and external customers.
Associates Degree Risk Management Licensure/Certification in the State of Florida within one year; clinical licensure desirable but not required.
Central Florida Health is a not-for-profit healthcare organization consistently ranked at the top in patient satisfaction and outcomes, which includes Leesburg Regional Medical Center, The Villages® Regional Hospital, inpatient and outpatient rehabilitation, hyperbaric wound treatment and clinical laboratories serving Lake, Sumter and Marion counties. As the premier healthcare provider in the regi...on, Central Florida Health takes pride in providing progressive, innovative technology along with strong relationships with patients, physicians and residents of the communities we serve.