GENERAL PURPOSE OF THE JOB: This position functions as the Senior clinical lead responsible for overall quality, education and nursing services. Responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within assigned division.
Responsible for the overall management of the division's clinical services team. Supervises clinical services teammates within assigned division including the hiring, promotion, discipline, professional development, and discharge of teammates with approval from the DVP and People Services Manager as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Drive positive DQI trends within the division
Participate in divisional CQI activities
Monitor and report on AOR investigation process within the division
Monitor implementation and report on company initiatives
Identify issues that require the establishment of clinical Policies and Procedures or recommend modification to existing policies and procedures
Data collation and reporting as requested
Ensure that all new clinical teammates complete the appropriate DaVita Prep training program
Ensure the timely completion of clinical training
Identify specific training needs within the division and implement action plans
Direct the implementation of training materials/revisions from the national education team
Identify and communicate professional development needs and ensure a continuing education program is in place
Direct and provide on-going education support at the clinic level
Ensure adherence to the DaVita compliance program
Ensure that DaVita's training programs meet or exceed federal and/or state requirements
Ensure that proper documentation is submitted when required to the appropriate regulatory agencies
Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach
Assist in developing action plans and strategies for addressing deficiencies in partnership with operations management
Ensure division's compliance with all laws, regulations and practice guidelines that impact nursing practice
Management and Leadership
Ensure Right Person/Right Attitude/Right Job (RPRARJ) within Clinical Services Specialist and Clinical Trainer positions
Provide coaching and leadership including effective performance feedback to Clinical Services Specialists and Clinical Trainers
Ensure the team is providing support for and development of the clinical preceptors
Participate as a member of the Divisions Operations Management Team in development of strategic direction for division and ensure the development of outcome programs to support the direction
Participate in the divisional operations review process and provide reports with analysis as requested
Allocate resources according to divisional priorities
Develop a collaborative and unified team
Here is what you can expect when you join our Village:
A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Degree in Nursing (and licensure in state of residence) and Advanced Degree in related field or equivalent experience • Five years of nephrology experience required • Strong communication skills, both written and oral • Demonstrated ability to manage and mentor people • Ability to utilize resources to accomplish all key metrics • Demonstrated team building and coaching/mentoring skills • Demonstrated ability to prioritize and adapt based on changing priorities • Demonstrated ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively • In-depth understanding of facility operations and the roles of direct caregivers in mission accomplishment • Ability to seek creative solutions to the challenges of adult learning and education and continuing education • Proven strong leadership skills and the ability to collaborate across functions • Solid reasoning, critical thinking, problem solving abilities • Ability to delegate appropriately
DaVita Inc., a Fortune 500® company, is the parent company of DaVita Kidney Care and HealthCare Partners, a DaVita Medical Group. DaVita Kidney Care is a leading provider of kidney care in the United States, delivering dialysis services to patients with chronic kidney failure and end stage renal disease. DaVita Kidney Care consistently differentiates itself from other kidney care companies and sur...passes national averages for clinical outcomes. The company's clinical outcomes for dialysis have improved for the past decade, and in many key areas measuring quality dialysis care, we lead the nation. As of March 31, 2017, DaVita Kidney Care operated or provided administrative services at 2,382 outpatient dialysis centers located in the United States serving approximately 189,400 patients. The company also operated 162 outpatient dialysis centers located in 11 countries outside the United States.
DaVita Medical Group is a division of DaVita Inc. that operates and manages medical groups and affiliated physician networks in California, Colorado, Florida, Nevada, New Mexico, Pennsylvania and Washington. A leading independent medical group in America, DaVita Medical Group has over two decades of experience providing coordinated, outcomes-based medical care in a cost-effective manner. As of December 31, 2016, DaVita Medical Group's 2,000 employed clinicians, 12,000 teammates and network of 13,000 affiliated clinicians provided care for approximately 1.7 million patients.
DaVita—which is Italian for "giving life"—has more than 70,000 teammates (employees) working to provide superior patient care and exemplify the company’s Core Values:
Service Excellence: Serving others — our reason for existing.
Integrity: We say what we believe, and we do what we say. We are trusted because we are trustworthy.
Team: One for All, and All for One! We work together, sharing a common purpose, a common culture and common goals.
Continuous Improvement: We never stand still; we are never satisfied.
Accountability: We don't say, "It's not my fault," or "It's not my job." We take responsibility for meeting our commitments — our personal ones as well as those of the entire organization. We take ownership of the results.
Fulfillment: We make a difference. We feel rewarded — personally and as a team — because what we do in our jobs is consistent with our goals and dreams.
Fun: We enjoy what we do. We know healthcare is hard work; but even hard work can be fun.