The Telehealth Medical Director (TMD) of the Montana VA Health Care System (MTVA) is a permanent, full-time leadership position located at Billings, Montana. The TMD reports directly to the Chief of Staff. The core purposes of this position are the clinical and administrative oversight of operations of the Telehealth program at MTVA , including establishment and maintenance of systems and processes to ensure sustained Telehealth program performance improvement, and delivery of quality care by well-trained Telehealth workforce. The incumbent works closely with the leaders of clinical and administrative service lines to ensure optimization of resources, and delivery of effective and efficient patient care. Additionally, s/he participates in administrative, management, quality assurance, and other activities, meetings or committees as necessary.
Oversees and develops Telehealth program, including guidance and leadership in patient care, organizational processes and systems.
Routinely assesses, implements, and develops Telehealth processes leading to sustained best practices and improved outcomes.
Leads efforts to comply with, meet or exceed goals of VA-wide Telehealth program, including its Quality Management, and Staff Education initiatives.
Analyzesand coordinates improvements to any associated risk management, utilization review, cost analysis, technology implications, and business practices related to the Telehealth program.
Provides direct patient care.
Participates in the hiring process of all Telehealth program personnel.
Work Schedule: Monday - Friday; 8:00am to 4:30pm or as agreed upon with the incumbent expected to be available for duty outside of regular duty hours as listed. NOTE: Candidates must be willing to work weekends, irregular work hours and extended hours. The candidate must be willing to be assigned to other related services and/or locations, if necessary.
Citizenship of the United States. Noncitizens may be appointed when it is not possible to recruit qualified citizens in accordance with Department of Veterans Affairs policy.
Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine. The degree must have been obtained from one of the schools approved by the Department of Veterans Affairs for the year in which the course of study was completed.
Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia.
Completion ofresidency training, or its equivalent, approved by the Department of Veterans Affairs for the year in which it was completed.
Proficiency in spoken and written English.
3 years of tele-healthcare experience.
3 years of supervisory and management experience in a healthcare setting, including experience with project or change management.
Prefer 1-3 years of demonstrated senior leadership experience within a multisite healthcare system.
Prefer 3-5 years of clinical teaching experience in a technical field such as Telehealth, IT, or EMR/HER.
Prefer experience delivering multisite tele-healthcare care within a VA system of care.
Prefer candidates with fiscal, quality, and administrative experience in a primary care or behavioral health setting.
Exceptional flexibility/adaptability as evidenced by the ability to manage multiple administrative and/or clinical tasks/priorities necessary to address the issues that are systemic or specific to the specialty service lines.
Effective communication. The incumbent will be expected to facilitate communication within and outside the service lines and will be the primary conduit of information to his/her colleagues/subordinates and the service line leadership.
The ability to think and act creatively and innovatively, looking beyond day-to-day operations via proactive and strategic planning.
The ability to challenge systems and processes to improve access to care and the care delivery process.
The ability to comfortably and effectively work within a service line leadership team environment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-2 Physician Qualification Standard. This can be found in the local Human Resources Office.
Physical Requirements:?, Moderate lifting, 15-44 pounds; straight pulling (4 hours); pushing (4 hours); reaching above shoulder; use of fingers; both hands required; walking (2 hours);standing (7 hours); kneeling (1 hour); repeated bending (4 hours); both legs required; near vision correctable at 13" to 16" to Jaeger 1 to 4; far-vision correctable in one eye to 20/50 and to 20/100 in the other; ability to distinguish basic colors; hearing (aid permitted); mental and emotional stability required. All applicants are required to submit the following supporting document type(s): *Resume
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
*Cover Letter *DD-214 *OF-306 *Other *SF-50 *Transcript
Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, etc. You will not be contacted for additional information.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required for eligibility verification.
Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 1946174.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.