Swedish Medical Center is looking for a Quality Management System Program Manager \(Full Time, Day Shift\) to work for Quality and Patient Safety at Swedish First Hill in Seattle, WA\.
In collaboration with campus leadership, the Quality Management System Program Manager supports and facilitates the development, implementation and maintenance of an effective campus quality management system program\.
In this position you will:
Facilitate and coordinate the interpretation, implementation, and compliance of quality assessment/ improvement and other regulatory standards such as Det Norske Veritas\-GL, ISO 9001, Washington Administrative Codes \(WAC, RCWs\), and the Centers for Medicare & Medicaid Services\(CMS\)\.
Ensure aligned, standardized processes, procedures, nomenclature and terminology within the assigned campus, consistent with system standards\.
Establish, implement, and support the development of hospital specific metrics for monitoring hospital and system effectiveness\.
Research, draft, and prepare standards for committee review and approval\.
Lead, facilitate and mentor individuals/teams/committees to assure the successful organization and execution of processes to achieve quality outcomes, patient safety and ongoing accreditation readiness\.
Develop and maintain relationships at campus, functional, and system levels\.
Required qualifications for this position include:
Bachelors Degree in Nursing, Lab Technologist, Physical Therapist, Pharmacist, RHIA or other clinical healthcare education required
Five \(5\) or more years healthcare experience
CHPQ Certification required
Valid Washington State driver's license is required
Expert knowledge and work experience in quality management, patient safety, systems thinking, change management
Expert knowledge of hospital operations, systems and processes
Demonstrated ability to create and implement process improvements to attain desired outcomes
Demonstrated expertise and success in team facilitation skills
Innovative and willing to constructively challenge established ways and methods
Knowledge and experience in the interpretation of regulatory standards
Ability to develop and maintain effective working relationships with leaders, medical staff, core leaders and front line caregivers
Strong communication, interpersonal, training and presentation skills
Proven success in project management
Understands organizational dynamics, demonstrates ability to build partnerships with medical staff and lead others toward goal achievement
Ability to adjust work schedule to meet needs
Proficient with MS Office Suite programs including Word, Excel, PowerPoint,
Preferred qualifications for this position include:
Masters' degree in nursing, business, applied behavioral science, hospital administration or related subject preferred\.
Electronic Health Record experience
Proficient in Access preferred
ISO 9001 experience preferred
Six Sigma and/or Lean preferred
Expertise in statistical process control techniques and tools
Demonstrated ability in implementing large\-scale projects\.
Current knowledge of CMS CoP requirements
About Swedish Shared Services
Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area\. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus\. It also consists of Swedish Medical Group's network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle\.
Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services\.
We offer a full comprehensive range of benefits — see our website for details
Our Non\-Profit Mission: Improve the health and well\-being of each person we serve\.
Since 1910, Swedish has been a hallmark of excellence\. Swedish has grown to become the largest non\-profit health provider in the Greater Seattle area with 11,000 employees, more than 2,800 physicians and 1,700 volunteers\. Swedish is committed to being the best place to receive care, and also the best place to work\. We reward our employees with generous compensation and benefits, individualized orientation, education and a supportive work environment\. Swedish is proud to be an Equal Opportunity Employer\. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law\.