At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Ranked by U.S. News & World Report as the number one hospital in California - and among the top five in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
The Radiology Department is a specialty medical service that offers a wide range of imaging techniques to diagnose and treat a broad range of medical conditions. The Diagnostic Section utilizes ionizing radiation through the use x-rays, radiography and fluoroscopy. At UCSF Medical Center, we offer the full spectrum of techniques, using the most advanced equipment. Combined with Bone Densitometry, Mammography, CT scans, MRI, PET, Ultrasound and Interventional we perform more than 500,000 procedures annually. In fact, a number of radiology advancements and applications were developed here.
The Ultrasound Radiologic Service Manager is responsible for all Ultrasound Imaging across the UCSF enterprise. This encompasses multiple departments at various locations within medical center campuses and Imaging Centers. S/he will have responsibility for a staff of more than 40 employees, with 24-hour/7 day inpatient/outpatient responsibility. The Ultrasound Radiologic Service Manger will participate in hospital committees as a representative of the Radiology Department; participate in construction projects and new equipment selection.
The reporting structure for this position has both direct and indirect reports consisting of: Sonographer Supervisor, Principal, Senior and entry level sonographers, and support staff. Other personnel responsibilities will include hiring new employees, organizing the workflow, coordination of daily work schedules, and understanding of the union environment.
The day to day operations and productivity of the department are combined with performance improvement and quality initiatives designed for improvement of service levels and staffing. There is also budgetary responsibility as it relates to labor and non-labor expenses.
Additional responsibilities also include maintaining National Patient Safety Goals with all employees and following up on all safety related issues. The Ultrasound Radiologic Service Manager will also demonstrate a commitment to the requirements of the clinical training program by the colleges that are associated with UCSF and actively have their departments and staff participate in training students. The Ultrasound Radiologic Svc Manager will operate at the highest level to provide management and other professionals with technical expertise and expert knowledge on Radiology Imaging. Seeking a strong leader with proven experience in leading cross-functional teams in the Radiology enterprise that interfaces with staff, departments and physicians throughout the UCSF system.
Five years experience in the field of radiology
Clinical practice knowledge and applied background in a radiology modality; knowledge of terms, concepts, and protocols; demonstrated ability to apply knowledge in an acute care setting to improve operations
Knowledge of medical center, HR and UC policies and processes; knowledge of relevant external regulations
Leadership skills in employee supervision and HR administration to effectively lead and motivate others; conflict resolution skills to resolve personnel issues and counsel assigned staff to develop cooperative working relationships
Demonstrated ability to effectively manage multiple priorities in a complex, challenging environment; demonstrates adaptability and flexibility, anticipates and effectively handles change
Ability to organize division operations in an efficient and effective manner through improving Radiology processes, protocols, databases, and technology.
Interpersonal skills to collaborate within and across departments
Proven analytical abilities and problem solving skills to quickly evaluate complex issues and identify options for resolution; demonstrates sound judgement
Verbal and written communication skills to effectively communicate through all mediums and with all groups; demonstrated abilities to listen actively, persuade, advise, and counsel
The flexibility to orient and work at all UCSF Medical Center locations
Five years previous management or supervisory experience in an acute care setting and / or equivalent experience / training
Licensed technologist in a radiology modality
Pediatric and MSK certification
Bachelor's degree in related area and / or equivalent experience / training
Living Pride Standards
Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
Picks up and disposes of any litter found throughout entire facility.
Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
Protects the physical environment and equipment from damage and theft.
The flexibility to orient and work at all UCSF Medical Center locations is required.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.