Manager, Data Analytics - Job Overview: Ambulatory Access Analytics (AAA) is looking for an analytics manager to join our team of data analytic experts. The ideal candidate has a knack for seeing solutions in expansive data sets and the business mindset to convert insights into strategic opportunities to improve patient access to care. They will manage the processes, procedures, and people responsible for accurate data collecting, processing, modeling, and analysis ensuring data accuracy and consistency in reporting. They will use advanced data and predictive modeling and analytical techniques to interpret key findings to leverage into initiatives that will support business outcomes.
Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and optimize business opportunities
Maintain comprehensive documentation of business processes, analytics design, measure definitions, data integration and usability to assist with the development of enterprise level data concepts and metadata
Develop communications such as PowerPoint presentations, proposals, policies and procedures, and business summaries to enhance and support strategic and/or operational plans
Build, develop, and maintain data models, data automation, dashboards and performance metrics to support key business decisions
Design and build technical processes to address business issues
Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics
Train, develop and supervise analyst-level employees
Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes
Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables
Examine, interpret and report results of analytical initiatives to stakeholders in leadership
Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.
Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements
Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders
Communicate results and business impacts of insight initiatives to stakeholders within and outside of Patient Access Services (PAS)
Develops and monitors the implementation of area specific plans linked to organizational goals
Identifies issues, gathers facts to resolve technical and operational problems
Motivates and inspires others to perform at a high level; puts aside personal needs and considerations for the good of the team
Demonstrates ability to forecast complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for a single functional area
Anticipates problems and obstacles before they arise
Leads frequent feedback sessions with internal customers to improve/create new features for in-house applications
Bachelor's degree in a technical field (engineering, statistics, technology, computer science related)
Comprehensive knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources
In-depth knowledge of Epic Clarity Database and experience with Epic reporting and Online scheduling system implementation and configuration
Strong SQL skills, ability to perform effective querying involving multiple tables and subqueries
Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units
Experience and knowledge of statistical modeling techniques: GLM multiple regression, logistic regression, log-linear regression, variable selection, etc.
Experience working with and creating databases and dashboards using all relevant data to inform decisions
Expertise in using analytic techniques to contribute to company growth efforts, increasing revenue and other key business outcomes
Sound problem solving, quantitative and analytical abilities
Strong ability to plan and manage numerous processes, people and projects simultaneously
Excellent communication, collaboration and delegation skills
Minimum 5 years of experience in a position monitoring, managing, manipulating and drawing insights from data, and someone with at least 3 years of experience leading a team. The right candidate will have the following skills:
Programming skills with querying languages: SLQ, SAS, etc.
Data visualization using tools such as Tableau and SAP Business Objects
Experience with Excel, Word, and PowerPoint
Epic Applications Certification/Proficiency in Cadence, Radar, Workbench, Prelude, etc
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.