This position is responsible for the performance of a unit, technical support service, or a clinical care process for Perioperative services requiring a specialized body of knowledge. Directly supervises technical support staff, including selection, training, and performance management. Manages department use of labor, supplies, and inventory levels while assuring optimal service to all clinical and non-clinical departments within the department.
Plans and oversees technical/clinical processes, customer service and support for department staff and/or medical and clinical staff. Acts as a knowledge resource to staff in matters of clinical/department processes, technical skills, equipment, supplies and/or regulatory requirements.
Selects, trains and manages the performance of technical staff. Schedules staff in accordance with department needs, maintains labor expenses within budget guidelines. Provides daily direction to technical/support staff. Sets goals for individuals and for the team. Acts as a mentor and coach and provides development and growth opportunities for staff.
Participates in the development of annual budgets. Manages supplies, equipment and labor resources within budget. May provide data analysis and/or business forecasts. Assists in developing goals, targets and action plans.
Identifies, addresses and communicates opportunities to improve clinical or work processes and enable achievement of goals in quality, productivity and patient/customer satisfaction. Maintains statistics and reports on activity in areas of responsibility when required.
Performs daily rounding and inspection of assigned areas to assure hospital standards for environment of care and daily operations are met. Works in conjunction with infection control, environmental services, and facilities management departments to meet all standards in perioperative services. Provides education and ensures staff compliance with all hospital safety and regulatory guidelines.
Works with patients, nurses, physicians, department leaders and other professional and non-professional staff members regarding unit assistant requests, duties, infection prevention, and other interdepartmental matters. Provides timely follow-up for information to requesting departments. Communicates and consults with management in other facilities on best practices.
Makes recommendations, devises, plans and implements, procedures, and enforces department policies and procedures in conjunction with leadership. May perform the functions of the staff.
Coordinates and participates in special projects as assigned.
The position requires knowledge typically associated with completion of an Associates Degree or equivalent in healthcare, business, or area of department focus. BLS certification may be required.
Must possess skills and abilities normally attained with 3 years of related experience. Must be proficient and have working knowledge in area of service. Must demonstrate effective communication, team building, human relations and organization skills.
Must be proficient with commonly used office software and have the ability to learn new software applications when necessary.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.