Supervises and directs assigned Environmental Services (EVS) personnel. Assures assignments are completed properly and in compliance with healthcare safety and sanitation regulations. Communicates with other departments to solve problems. Ensures a professional and appropriate service standard while performing the job. Follows and enforces system wide standards as well as department specific service standards.
Performs duties to support the goals and objectives of Geisinger in its efforts to provide quality patient care and patient satisfaction.
COMPETENCIES AND SKILLS:
Demonstrated consistent delivery of detail-oriented health care cleaning and disinfecting services according to established best practice and system EVS policies
Demonstrates high regard for confidentiality
Demonstrates ability to read and follow oral and written instructions and communicate effectively orally and in writing (in English).
Demonstrates competence in written, oral and electronic communications skills (interpersonal and technological).
Demonstrates ability to adhere to all HIPPA rules and regulations in the course of their job when interacting with hospital staff, patients, and visitors, follows all EVS and Infection Control Procedures and Policies, and performs computer-based time entry and in-service education modules and can assist others in this regard.
Demonstrates ability to communicate effectively with EVS Management and Staff as well as with patients, their families/visitors/customers, clinical care providers and non-clinical staff and follow instructions when given.
Demonstrates excellent organizational skills.
Demonstrates flexibility and willingness to assume a variety of job assignments based on and to meet the needs of the department in order to facilitate patient care and throughput.
Demonstrates ability to work independently & within a team.
Demonstrates problem-solving skills and flexibility.
Demonstrates ability to recognize, recommend and implement changes.
Demonstrates excellent customer service skills.
Demonstrates excellent computer skills in Word, Excel and PowerPoint.
Demonstrates excellent leadership skills.
EDUCATION AND/OR EXPERIENCE:
Bachelor’s Degree in Business Administration, Health Services, or related field required. Minimum 1 year of experience with progressive growth in leadership abilities and responsibilities required, preferably in a healthcare setting.
Associates Degree in Business Administration, Health Services, or related field required. Minimum 3 years of experience with progressive growth in leadership abilities and responsibilities required, preferably in a healthcare setting.
In lieu of degree, minimum 5 years’ service industry experience with progressive growth in leadership abilities and responsibilities required, preferably in a healthcare setting.
Minimum 6 months on the job to become familiar with all duties and responsibilities.
Certified as a C.H.E.S.T. (Certified Healthcare Environmental Services Technician) by the Association for the Healthcare Environment of the American Hospital Association required within 18 months of their Supervisor start date, if not already certified.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Shift floating possible
Work is typically performed in an office, clinical or classroom environment.
Possesses the ability to stand for long periods as well as to walk long distances to perform inspections of both high and low items/areas.
Valid Pennsylvania driver's license and a safe driving record required.
Travel within the health system is required for meetings and system functions.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us onFacebook, Instagram, LinkedInand Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.