Penn State Health is seeking an operations professional adept at leading through influence to take on a high impact role as Operational and Programmatic Development Leader, Penn State Health Children’s Hospital.
This is a new position specifically designed to increase focus on growth of children’s services. This is an exceptional opportunity for an individual who is adaptable and thrives in a constantly-evolving environment where he or she can have a profound and lasting impact in the lives of children and their families.
The ideal candidate for this position will have a proven track record of identifying opportunities for new or expanded programs. We provide a collaborative environment where there is strong ability to innovate and devise creative strategies to drive successful outcomes and create exceptional patient experiences that will follow them throughout the rest of their lives.
Reporting up to the Vice President of Operations, this individual will be the face of the Children’s Hospital providing administrative support to the VP of Operations, as well as the Children’s Hospital Executive Team (CHET). This individual will manage capital, human, and material resources related to the programs of the Children’s Hospital and will play a key role in the decision-making process.
While this role has limited direct reports, the Operational and Programmatic Development Leader – Children’s Hospital will play a key role in the strategic planning and business development activities and will ensure that the Children’s Hospital programs and services are structured and organized for success now and into the future.
The Operational and Programmatic Development Leader – Children’s Hospital will oversee key Children’s programs, either directly or in conjunction with other operations leaders including the perinatal program, the Level 1 Children’s Surgical Verification Program, the Level 1 Pediatric Trauma Program, children’s hospital quality programs (such as Solutions for Patient Safety, Virtual PICU, Vermont Oxford Network) among others.
As a visionary leader focused on increasing awareness of what Penn State Children’s Hospital has to offer, the Operational and Programmatic Development Leader will partner with marketing leaders to build innovative and mission-forward campaigns to promote awareness throughout the region and to showcase our consistent recognition for outstanding patient care, capabilities, and research.
As an engaging influencer, the Operational and Programmatic Development Leader will motivate and energize staff within the Children’s Hospital and across teams to develop and maintain personal and team based competency in areas of quality, cost, utilization efficiency and patient/customer satisfaction.
The Operational and Programmatic Development Leader will also serve as the key coordinator of Children’s Hospital Development initiatives, including Children’s Miracle Network and Four Diamonds as well as other Development-related funds and activities.
As quality champion the Operational and Programmatic Development Leader – Children’s Hospital will monitor and facilitate quality and safety initiatives (e.g. Programmatic Performance Improvement and Patient Safety programs, SPS, other CHA, Unit specific initiatives), develop a relationship with state governing bodies, and collaborate with the medical center’s regulatory department to assure compliance with expectations and standards set forth by TJC and DOH.
Above all, the Operational and Programmatic Development Leader will have a profound and lasting impact in helping improve the lives of children in the communities we serve.
Master’s degree in Healthcare or Business discipline required.
7 years of experience required.
5 years of management experience required.
Prior experience in a hospital setting preferred.
Why Penn State Health?
Penn State Children’s Hospital is routinely ranked among the best children’s hospitals in the nation due to our focus on patient care, safety, outcomes, and research.
We are the only Level I Pediatric Trauma Center in South central Pennsylvania, level IV NICU, and the Hershey Medical Center is also the only Level I Trauma Center for both adult and pediatric patients in this region.
Penn State Health offers a competitive salary, a collaborative and learning-focused environment, as well as an exceptional benefits program that includes strong paid time off to promote healthy life – work balance.
If you are an individual who is adept at building programs by fostering positive cross-functional relationships, then this would be an excellent opportunity for you to make a profound impact.
Why Central PA?
We are proud to possess a vibrant downtown area which affords exceptional cultural opportunities including the Hershey and Harrisburg Orchestras, museums, a highly rated amusement park, the Hershey Theater, farmer’s markets and some of the finest dining in the region. We are an easy distance from the Fulton Theater, York Little Theater, Lancaster’s Amish country, and walkable towns like Hummelstown and Lititz. For the outdoors enthusiast, we have ample opportunities for hiking, biking, rowing, and hunting. For sports lovers, we are home to the American Hockey League’s Hershey Bears, the Minor League Baseball’s Harrisburg Senators, and the United Soccer League’s Penn FC. Central Pennsylvania is an exceptional combination of rural, suburban, and city living and is also within a day trip distance of some of the country’s most famous cities – New York, Washington DC, and Philadelphia.
If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position’s responsibilities.
Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDFfor more detailed steps for assistance.
Union: Non Bargained
Internal Number: 15842
About Penn State Health
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.