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Registration/Scheduling Supervisor - Sports Medicine Clinic
Foundation Health Partners
| This position supervises the daily operations of the registration, central scheduling, pre-registration and/or prior auth functions for the facility and its ancillary services. Ensures delivery of high quality, cost-effective and customer-friendly services to all patients and providers. Ensures work-flow efficiency. Ensures the use of available services is maximized in ancillary departments through the efficient scheduling of patients, tests, and procedures. Provides training and oversight to staff ensuring patients are assisted in an accurate and timely manner, insurances are verified and authorizations obtained, and that specified electronic medical records procedures are used. Resolves problems and conflicts among people and processes. Identifies quality improvement opportunities and takes appropriate action. About Fairbanks Memorial Hospital Position Available: Full Time Days Exempt ESSENTIAL FUNCTIONS
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager. SCOPE AND COMPLEXITY Works independently under limited supervision. Uses leadership skills and negotiating skills to implement new processes, and to effect change through teaching and influencing skills. The work requires advanced problem solving, confidentiality, the ability to perform under time constraints. Internal customers include hospital departments, hospital based physicians, Facility Administration, IT staff, and PFS departments. External customers include patients, physicians, general public, and third party payors and vendors. MINIMUM QUALIFICATIONS Requires an Associates degree in business, hospital management, or related fields or equivalent education, experience and knowledge. Requires skills normally acquired over three (3) or more years of medical office work, including previous experience with hospital registration and prior authorizations. Must have experience with office management, employee leadership, and/or employee supervision in a healthcare insurance and billing setting. Business skills and experience in the assigned work area are required. Must possess medical terminology knowledge, as well as experience with Medicaid plans and Medicare billing. Requires the ability to make independent, on the spot decisions, to resolve problems as they arise and to anticipate and prevent future problems. Requires the ability to communicate effectively verbally and in writing, and to effectively use common office software. Must have effective human relations and interpersonal skills. As is typical in this industry, variable shifts and hours, and on-call duties may be required. PREFERRED QUALIFICATIONS Additional clinical knowledge and experience is advantageous. Experience with Cerner or MMS4 applications is preferred. Additional related education and/or experience preferred.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)
Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We can recommend jobs specifically for you! Click here to get started. Application FAQs Software Powered by iCIMS
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