Identify and track exceptions that occur within the remit to posting process.
Research exceptions and determine the appropriate resolution for discrepancies that occur within the remit to posting process.
Communicate with hospital patient financial services departments, payor organizations and other relevant parties to ensure timely resolution of exception items.
Achieve and maintain performance consistent with requirements for productivity, quality, and service levels.
Develop and maintain productive team-oriented relationships through individual contacts and group meetings.
Perform other duties as assigned.
Available outside of normal business hours for occasional support needs.
What You Will Need:
High school diploma or equivalent
Ability to problem solve
Professional and effective in communication skills
Demonstrate a strong attention to detail and thoroughness
Effectively utilize available and relevant technical tools and resources (e.g. Microsoft Excel and other relevant software)
EDUCATION AND EXPERIENCE PREFERRED:
Experience with the cash posting process for a healthcare organization (e.g. patient and insurance payments) and/or with the reconciliation of cash receipts.
The Reconciliation Services department ensures that assigned cash and accounts receivable accounts are properly stated by preparing periodic reconciliations. The scope of the department also includes performing reconciliation processes prior to and subsequent to the postings of insurance remittances to patient accounts. The Reconciliation Specialist I is an entry-level position within the department that assists in ensuring the process of receiving insurance payments and recording them to patient accounts is an efficient and accurate process.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.