Manager, Learning & Development

Why Vail Health

While Vail is recognized world-wide for its year-round recreational activities, Vail Health has over 900 employees and is known for being one of the region's largest employers and a cornerstone of our community.

We are home to:

• Howard Head Sports Medicine, the official medical provider to the US Ski & Snowboarding Team and USA Climbing. 
• Shaw Cancer Center is the region's only fully accredited cancer treatment center and comprehensive breast center

• Internationally known orthopaedic and sports therapy practices
• Emergency and trauma services in three convenient locations throughout the Valley
• Highly accredited regional cancer care
• A birthing center that performs an average of 600 deliveries/year
• Elite surgical services
• And more

To us, it’s about living life to the fullest while serving our patients, teammates, neighbors and friends. We are dedicated and passionate in everything we do, seeking challenge and appreciating the routes that got us here. Whether our path is clinical or not, we all came to Vail Health to find balance and meaning in our lives within the work we are passionate about and the adventures we live.  Vail Health is a nonprofit community health care system serving patients and guests from around the world. Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports.

POSITION PURPOSE:  

The Manager, Learning & Development helps set the direction for the L&D team to enhance organizational performance by leading learning and development initiatives throughout Vail Health.  The role is a “working manager,” providing coaching, guidance and supervision to the L&D Specialists as well as designing and delivering L&D curriculum and programs.  This role coordinates all L&D activities internally and with third-party training providers, and also partners with executives, clinical educators/preceptors, department leaders, other members of the L&D department, and HR colleagues to deliver organization-wide L&D programs.

JOB FUNCTIONS:  

1. Conducts annual needs assessment throughout the organization to identify specific learning and development needs and requirements for the overall organization as well as various departments.
2. Oversees Learning & Development specialists, providing direction in alignment with organizational initiatives.
3. Develops and implements a learning strategy and programs that are aligned with the organization’s objectives via various types of training delivery methodologies most affective for adult learning.
4. Designs and produces training materials, including e-learning courses.
5. Assesses the success of the development plans and modifies where necessary.
6. Manages, develops and motivates a team of L&D Specialists.
7. Trains and coaches managers and others involved in their employees’ development.
8. Manages the e-learning/LMS system.
9. Coordinates the development programs for all HR team members.
10. Acts as the principal point of contact for anyone with questions about training and development.
11. Tracks budgets, negotiates contracts, builds and maintains relationships with third-party training providers. 
12. Remains abreast of the latest developments in learning trends, changes in learning theory, and developments in learning technologies.
13. Remains abreast of regulatory and compliance mandates.
14. Role models the principles of a Just Culture and Organizational Values.
15.  Perform other duties as assigned. Must be HIPAA compliant.

Experience:

• 7 years’ experience in progressive L&D roles including live delivery (in-person and virtual), e-learning, curriculum and materials design, and measuring success of L&D programs.
• 3 years’ experience in a supervisory capacity of L&D Specialists or similar training positions preferred.
• Ability to design and implement effective training and development programs.
• Adept with a variety of multimedia training platforms and methods.
• Strong interpersonal skills and organizational agility.
• Strong written and oral communication skills and ability to interact with and present to all levels.
• Strong skills in MS Word, Outlook, Excel, PowerPoint; e-learning and LMS platforms.
• Strong project management skills.
• Strong business acumen.
• Strong problem solving and critical thinking skills.
• L&D experience in a health care system or hospital; experience with Joint Commission standards.
• Bi-lingual (English/Spanish) preferred.

Certification(s):

HR Certification(s), i.e., PHR, SPHR, CPLP, etc preferred.

Education:

• Bachelor’s degree in a relevant field.
• Master's degree preferred.

Benefits Summary: This position offers a robust benefits package including Medical, Dental, Vision insurance, 403(b) retirement plan with up to 5% retirement deferral match, paid time off, tuition reimbursement, student load assistance, childcare assistance, life and disability insurance, employee assistance program, annual bonus potential, amongst others.