Retail Sales Associate

Summary:

The Retail Sales Associate primary responsibility is to be a sales leader with a focus on customer service and building relationships utilizing the tools provided and having the ability to multi-task with an understanding of customer/business needs with a sense of urgency. Additional responsibility includes daily merchandising, inventory control, store maintenance and clientele development.

• Provide friendly, efficient service to all customers.
• Assist customer by suggesting additional merchandise that compliments their selections.
• Offer information about merchandise selection to minimize returns.
• Thank customer utilizing last name.
• Reinforce customer’s selection and package with care.
• Deliver purchases to patient’s rooms as needed.
• Assist in pricing merchandise, markdowns, restocking and other retail related duties.
• Utilize proper telephone etiquette at all times.
• Maintain a professional attitude with sincerity and enthusiasm at all times.
• Ability to effectively handle customer service issues.
• Be familiar with all product information.
• Have a knowledge of back stock merchandise
• Provide feedback on merchandise request
• Know productivity and job performance standards.
• Assist and maintain visual merchandising and selling floor standards.
• Know and use promotional event information to maximize sales.
• Assist in preparation of annual physical inventory.
• Assist on opening and closing store.

Requirements:

• High School diploma/GED
• Excellent interpersonal skills
• Ability to multi-task
• Computer skills including Word and POS systems
• Minimum 1 year’s retail experience in a department store or specialty store.
• Experience in visual merchandising and POS applications
• Experience in cross-selling merchandise.
• Ability to work a flexible retail work schedule.

Work Type: 

Full Time