·Provide leadership to facility and staff with regard to all information services projects
·Plan and coordinates the purchase and implementation of hardware and software according to company standards and procedures
·Work with IS staff to ensure tasks are assigned and completed as required and assigned projects are completed within scheduled targets.
·Prepare project status reports and coordinate activities and priorities with Users. Prepare and submit reports on cost, timeliness, milestones and issues
·Work with supervisor to develop department, facility and project budgets
·Provide on call coverage as required
·Learn business and application functionality as required to effectively service the customer support needs
·Actively seek to develop and maintain a positive and productive working relationship with team members, system users, project sponsors, support personnel, and all client staff.
·Ensure all client requests and problems are appropriately and adequately resolved in a timely manner
·Recognize and identify potential areas where existing policies and procedures require change or where new ones need to be developed to support active or new projects
·Responsible for maintaining proper inventory of office supplies and equipment.Ensure proper maintenance and support of equipment located in areas of responsibility
·Maintain accurate equipment inventory records, network problem records, copyright compliance, and network documentation
·Perform job duties and responsibilities according to corporate and local facility guideline and procedure.
·Demonstrate the Adventist Health System values in daily work behaviors and in interactions with others, both outside and within the IS department
KNOWLEDGE AND SKILLS REQUIRED:
MUST HAVE HEALTHCARE/HOSPITAL EXPERIENCE
·Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook)
EDUCATION AND EXPERIENCE REQUIRED:
·Bachelor’s Degree in Business, Computer Science, Information Systems, similar major or work equivalent experience
EDUCATION AND EXPERIENCE PREFERRED:
·2-3 years of supervisory experience
·2-3 years of experience with personal computers and MS-Office applications
·Experience working in a healthcare environment
LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:
·A+, Network+ and Microsoft Certified Professional (MCP)
This position will direct information services activities on behalf of AIT for the AdventHealth Wesley Chapel facility.The IS Manager will provide direct supervision for technical staff and will also be responsible for the successful implementation of all AHS information services initiatives.The manager will interface and communicate with facility administration to provide support for business initiatives and ensure customer satisfaction levels.This includes evaluating business problems, identifying and resolving issues establishing and monitoring project work plans, implementing effective workflows and processes
The IS Manager will assist in the evaluation of end-user computing packages and equipment, as well as the implementation and testing of prototypes.The Manager will consult with client and staff regarding PC and LAN systems, equipment problems or malfunctions and recommend solutions. The Manager will also be responsible for creating accurate and timely information reports/records and will administer all duties in accordance with established policies, procedures and standards.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.