The Supervisory Medical Supply Technician functions as a first-level supervisor responsible for the oversight of a group of medical Supply Technicians, with administrative responsibility for planning and directing of the work. Provides technical supervisory necessary for accomplishing the work of the organizational unit, and carry out other duties as assigned by the Chief of Sterile Processing Service. Responsible for the direct supervision of day-to-day operations in SPS, regardless of tour of duty, including reusable medical equipment (RME) reprocessing for all clinical services. Oversees the quality assurance program in daily practice to ensure that the right instrument, in the right condition, is in the right place, at the right time. In conjunction with Educator, the Supervisor will be responsible for operational deployment of a comprehensive training program for all SPS staff. Communicate daily with customers to ensure open communication that results in uninterrupted and consistently accurate flow of necessary RME supplies for procedures. Plans work to be accomplished by subordinates, sets and adjusts short term priorities and prepares schedules for completion of work. Plans and assigns work on a daily, weekly, monthly, and annual basis and adjusts assignments during a work day to alleviate choke points in reprocessing activities. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, staff designation as competent to complete and task, and the capability of the employee. Participates in Interview Panels and makes recommendations regarding hiring decisions. Provides recommendations regarding promotion and advancement of the Medical Supply Technicians on respective shifts. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager. Identifies developmental and training needs of employees, providing for and arranging for needed development and training. Finds ways to improve production or increase the quality of work directed, and assists in development of performance standards. Establishes guidelines and performance expectations for staff, which are clearing communicated through the formal employee performance management system. Observes workers' performance, demonstrates and conducts work performance critiques. Provides informal feedback and evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to technical work and administrative matters. Provides training to subordinates to fully comply with provisions of safety regulations. Makes operational decisions based upon findings, observations or problems presented by subordinate technicians and direct observation. Advises the Assistant Chief and Chief, SPS of problems in the organization's activities, and provides input to the Assistant Chief that may lead to disciplinary actions, such as counseling and formal disciplinary action, within the framework of progressive discipline; recommendation may include termination, especially separation during the probationary period. Directly oversees the work of employees under his/her supervision, orients new employees to their duties, validates competencies of employees, identifies equipment requirements, and recommends methods to improve the quality and productivity of the service. Work Schedule:Monday-Friday 8:00am - 4:30pm, Tour will vary and may include nights, weekends and holidays based on the needs of the facility. Virtual: Not Authorized Telework: Not Authorized Financial Disclosure Report: Not required
Internal Number: 599973100
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.