The Director for EPIC Training and Education is responsible for building an enterprise wide training and education program that will effectively be responsible for planning, direction and managing all aspects of IT/ConnectCARE training and education for all stakeholders. This includes leadership of the IT Training initiatives, hiring and coaching trainers. Also responsible for IT related communications involving training including the ConnectSHARE website, physician ConnectCARE Flash updates, communications regarding classes, downtime and other issues as they arise. This position will also be responsible for reviewing and analyzing any training gaps and opportunities by reviewing reports, metrics, dashboards and other pertinent materials to determine training needs and then developing training and education programs to ensure we are appropriately addressing any gaps in performance that training and education can impact. A successful candidate will display strong leadership skills, superb communication skills, stronganalytical skills and highly experienced in building programs and teams. This individual must have a strong commitment to service, must be innovative and flexible; able to work effectively with a broad range of individuals across the CHRISTUS Health.
Bachelor degree in related field required
Master's degree not required but highly preferred
Healthcare experience required
Excellent communication and customer service skills
Ability to adjust to and implement change
Ability to analyze problems and identify solutions
Ability to multi-task and work as a team member
Ability to adapt to and effectively perform work functions in emergency and high stress situations
15+ years' experience in a healthcare leadership position
10 years' experience in staff management experience in building programs in complex healthcare environment
Advanced Microsoft Applications; Excel, Work, and PowerPoint. In addition, be proficient in a Project Management tool. Must be able to present complex data in a meaningful method, ie., charts, graphs, etc.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.