The role of the Medical Supply Technician - Reusable Medical Equipment (RME) Coordinator is to assist with the development, implementation, coordination, maintenance, and evaluation of the RME Program by interpreting and applying sterile processing and infection prevention regulations and policies. The RME Coordinator technician is the primary author and coordinator of all Standard Operating Procedures (SOP's) and serves as the main point of contact for the RME Program. Medical Supply Technician - Reusable Medical Equipment (RME) Coordinator provides oversight in the development, implementation, coordination, maintenance and evaluation of critical and semi-critical medical devices within the RME Program. Reviews the acquisition of new equipment and advises using services of anticipated delivery dates. Controls the release of any new equipment until verification of all SOPs have been developed and communicated to staff. This includes coordination across services and/or disciplines which can influence the organizational mission, vision, values and strategic priorities for RME. Participates in clinical rounds to assist in the verification of each service's SOPs for RME. Investigates the need for any manufacturer and model-specific SOP required for new RME at the time of the acquisition request. When new SOPs are required, obtains the necessary information from the manufacturer or vendor. Develops SOPs to standardize equipment to ensure compliance is met as it relates to RME. TRAINING REQUIREMENTS Per VHA Directive 1116(2), chapter 7a and d, all new Medical Supply Technicians must complete Level I Training within 90 days of hire. Additionally, all Medical Supply Technicians must participate in continuing education such as, computer-based training, or in-service education sessions leading to 12 education hours annually. CUSTOMER SERVICE REQUIREMENTS Meets the needs of customers while supporting the Medical Center, Service and national VA priorities. Consistently communicates and treats customers (patients, visitors, volunteers, and all Medical Center staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and veteran complaints constructively and appropriately. Collaborates with other health care staff in a manner that enhances coordination of comprehensive patient care. Maintains confidentiality of patient medical records according to policy. Stays current with required training through the VA TMS related to customer service and interpersonal skills. COMPUTER SECURITY REQUIREMENT Incumbent will adhere to all facility required computer security policies and procedures. Incumbent protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, Federal regulations, VA statutes and policy, and VHA policy. Protects the data from unauthorized release or from loss, alteration, or unauthorized deletion. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc. Uses word processing software to execute several office automation functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text; formatting letters, reports, and memoranda; and transmitting and receiving e-mail. Uses the Veterans Health Information and Technology Architecture (VistA) to access information in the Medical Center computer system. Work Schedule: Monday to Friday 7:00am to 3:30pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.