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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

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Texarkana, Texas

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Kindred Hospitals

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Dallas, Texas

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Vanderbilt Health

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Vanderbilt Health

Nashville, Tennessee

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Akron Children's Hospital

Akron, Ohio

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Member Services Instructor II
DescriptionSummary:The Trainer II is responsible for providing training to CHRISTUS Member Services team members. Ensures that trainees are fully trained before releasing into production. Responsible for all training materials and keeping the information current at all times. Reviews work of trainer I and other materials created by supervisors, team leads or agents. Deliver training to Member Services staff members.Creation/Maintenance of training materials and job aids.Perform training needs assessment and determines scope of training to be delivered.Generates reports to meet business and operational needs regarding training.Serve as frontline support to address system functionality questions and


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