SUMMARY: Systems Design Engineer primary responsibilities will include the direct system support of assigned computer applications and projects. This support will require knowledge of application\system functionality, configuration parameters, web-based technologies, database management, data reporting, systems connectivity and integration of application with other applications systems.
This position will be dedicated to ongoing support of Epic environments, and third party systems. Creates, installs and administers various database environments. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, documents, and maintain those programs. Designs may involve systems connectivity, web or system frontend user interface to new or existing database using a combination of below or other languages to make business/clinical applications accessible. This position will execute many of the same activities as the less-experienced analyst, but in addition, will typically lead, coordinate, work on more complex, larger and higher importance/impact projects.
Systems Design Engineer will participate in cross functional communications, meetings, and projects to promote hospital objectives for the purpose of providing patient care. Provides support and/or technical coordination of project processes and documentation. Participates in all phases of major projects; planning, preparing, maintaining and tracking project plans. Provides regular and accurate progress updates and status reports. Responsible for completion of a phase of a project.
This position will be responsible for developing, testing, maintaining, installing, and/or deploying Epic technologies. In addition, they are responsible for the establishment, development, and promotion of Epic architectures, as well as hardware and software components. This role provides consulting services to the Epic application development teams and/or customers regarding technologies and the application of Epic technology standards
REQUIREMENTS: This position requires a Bachelor's degree or equivalent experience and a minimum five (5) years related IT experience as well as Epic certification within six (6) months of hire or transfer into position.
Some of the responsibilities will include the following:
* Managing print queues and Epic printing infrastructure * Monitoring network and Web server activity * Installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training , and non-production needs * Installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system * Applying platform and Epic upgrades and updates to production and non-production Web server components * Responding to emergency and after-hours issues * Collaborating with your technical teams and Epic to ensure proactive support * Writing and maintaining scripts to improve system management tasks * Participating in your change control process for all planned application and technical activities * Maintaining and testing processes related to business continuity * Following vendor and Epic best practices for hardware and software configuration
Successful candidates will have the following key competencies:
* Expertise in the Microsoft Windows server administration * Expertise in your VMware ESXi * Experience with hardware or software load balancing solutions such as F5 Big-IP
Epic certifications that are preferred but not required upon hire are:
* Epic Train Tracks (prefered but not required): * Epic Client Systems Administration - BLOB, Business Continuity Access, and Printing * Epic Client Systems Administration - MyChart, MyChart Mobile, and EpicCare Link * Epic Client Systems Administration Care Everywhere * Epic Client Systems Administration Hyperspace Web, Interconnect, and System Pulse
POSITION DETAILS: Full time 80 hours per pay period, day shift.
Valley Children’s Healthcare – one of the largest pediatric healthcare networks in the nation – provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood. Our independent, nonprofit network offers highly specialized medical and surgical services to treat conditions ranging from common to the most unusual and complex at our 356-bed children’s hospital as well as through partner hospitals, specialty care centers, satellite practices and primary care services. Our family-centered, pediatric services extend from a leading pediatric cancer and blood diseases center on the West Coast, and our pediatric heart center known for its expertise and pioneering treatments, to our Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area.
Valley Children’s consistently ranks at the top of our peer group for quality patient outcomes, patient satisfaction and nursing excellence. Recognized as a Magnet® designated facility since 2004 and granted the gold-level Beacon Award for Excellence™ in critical care, Valley Chil...dren’s neonatal and pediatric intensive care units achieve some of the lowest mortality rates in the country while treating some of the sickest kids.
In affiliation with Stanford University School of Medicine, Valley Children’s Pediatric Residency and fellowship programs provide first-class training for the next generation of pediatricians and pediatric surgical and medical specialists. With more than 550 physicians and 3,400 staff, Valley Children’s partners with other providers and organizations throughout our 12-county service area to support delivering the best care to kids closer to home.