Manager of Business Development- Full Time-AdventHealth Tampa
Location Address:3100 East Fletcher Avenue Tampa, Florida 33613
Top Reasons to Work at AdventHealth Tampa
Florida Hospital Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.
Work Hours/Shift: Full Time
The Manager of Business Development will assist the Director of Business Development in executing strategic plans, new service line development, executing physician recruitment plans, and with project management. Additionally, the Manager of Business Development will work closely with physicians on medical staff and in the community to strengthen relationships with the hospital.
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
Leads physician recruitment efforts including contract development and execution
Lease development, negotiation and execution, as needed
Assists Director of Business Development with project management and construction build out
Assists Director of Business Development in analyzing, developing and operationalizing the addition of new service lines
Leads Physician Engagement efforts
Visits physician offices routinely to strengthen hospital relationships
Works with marketing team to create business development collateral as needed
Relationship Development: Manage targeted physicians/practices for the purposes of referral development and retention.
Identify, initiate and maintain contact with targeted referral sources.
Develop target physicians in assigned territory for the purpose of presenting services and fostering business relationships.
Manage prospect list and territory database for highest impact and to meet assigned goals.
Make face-to-face contacts and presentations to all current referring physicians and potential prospects.
Proactive field work with targeted physicians and their office staffs to identify needs (needs assessment/profile) and begin a strategy for matching their needs with organizational offerings that benefit physician.
Develop relationship sales funnel with identified organizational resources to progress and further engage the referring physician with the hospital
Develop physician profiles to tract intelligence, referral desires and potential of referral relationship between hospital and the physician.
Develop and coordinate team presentations with service line managers and specialist to referring physicians.
Regularly share service line enhancements with referring physicians on behalf of the organization.
Documents physician visits, contacts, issue resolution, and market intelligence in the customer relations management software.
Implement the hospital’s issue resolution process and ensure personal roles as liaison for information between parties.
Manage issues in objective fact gathering manner to ensure internal constituents receive adequate and appropriate information to act upon. Develop appropriate messages on behalf of organization about issues and value of solutions to physicians.
Provide information internally to facilitate physician access to service, issues resolution and to new services, hospital staff members or patient service offerings.
Act as liaison for customer service issues to ensure physician information is received by the correct operations or administrative staff member and that issue process is being managed proactively.
Utilize market intelligence in a quantified and prioritized report for leadership to ensure overall resource allocations to correct issues and for new products/services opportunities.
Work with senior management to learn strategic messages and services for position with referring physicians.
Relationship Management Process: The personal self-management of the relationship selling process-database, physician profiles, market intelligence and sales planning.
Develop and Manage Sales Plan:
Oversee all sales and strategies for tactical implementation of assigned goals.
Obtain, interpret and analyze physician information, e.g. utilization by physician of hospital services and services of competing hospitals, etc. in a timely and accurate manner. Concentrate on opportunities with physicians yielding the greatest return.
Identify key sales strategies to enhance referral relationships with the assigned physicians.
Effectively organize, assemble and arrange resources to meet goals.
Quantify tactics in activities and results for tracking and measurement of personal sales results.
Identify within the sales plan additional initiatives to support physician sales and organizational needs. Submit weekly, monthly and quarterly reports in approved format and within sales (Crimson) database system.
Responsible for correspondence and follow-up with physicians
EDUCATION AND EXPERIENCE REQUIRED:
Master’s degree in Business or Healthcare Administration
At least 2 years’ experience in physician relations, strategic planning, and/or business development
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.