This position provides analytical support to ensure Medical Group success in population health, value-based programs, and ACO/CIN-type arrangements. In addition to leading a team of data developers, responsibilities include the design and development of data infrastructure to support quality, population health, and process improvement projects which align with the organization's strategies for optimal health, exceptional experience, and organizational vitality.
PRIMARY DUTIES AND RESPONSIBILITIES
Coach and/or mentor less experienced analytics professionals in higher level use of data analytical tools.
Function as a consultant to Medical Group leadership using data to support decision-making.
Evaluate large amounts of healthcare data to find meaningful patterns, trends, and relationships
Optimize data structures to improve data efficiency, consistency, and transparency across the Medical Group.
Develop dashboards and scorecards using advanced visualization techniques and data capabilities.
Identify, design, and/or recommend resources and analytical methods to support performance improvement in the Medical Group.
Communicate the results of data analytics clearly, consistently, and appropriately to both internal and external stakeholders.
Prepare projects for publication and/or presentation to both internal and external customers.
Facilitate an environment oriented to collaboration and problem solving.
Attend meetings and in-service/educational programs and other activities as requested.
Convey enthusiasm and strive to motivate and inspire team members.
SCOPE, PURPOSE AND FREQUENCY OF CONTACTS:
Interacts regularly with management and staff from Data Warehousing, Care Management, Population Health, Health Information Management Services, and Information Services. Periodic contact with the organization's executive leadership for Quality and Care Management and Population Health, as well as internal and external customers.
DIRECTION/SUPERVSION OF OTHERS:
Responsible for supervision of technical members of the Medical Group analytics team and other staff as assigned.
Reports directly to the Director, Medical Group Data Management
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree required
Requires 5 years of experience in working with clinical data for analysis and visualization; experience with claims data preferred
Expertise with technologies such as R, SAS, SPSS, Tableau, Qlikview with ability to mentor other team members in these technologies is preferred.
Requires intermediate SQL skills with an emphasis on data architecture and data structure design.
Expertise in using electronic medical records, Microsoft applications (Excel, Word, PowerPoint, Access, Visio)
Experience working in the healthcare industry required; experience working with health plans or payers or care management is preferred
Experience with people management is preferred
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
Must have analytical ability to solve routine business and technical problems.
Experience in successfully leading, facilitating and participating in multi-disciplinary teams
Excellent oral, written and non-verbal communication skills
High level of organizational, leadership, interpersonal, and influence management skills
Ability to motivate and/or mentor others
Highly flexible to meet the changing needs within the organization
High degree of business acumen and emotional intelligence
Team player; Ability to work collaboratively with multi-disciplinary teams as well as external and internal customers
Promotes a culture of continuous improvement and learning; self-motivated learner
Knowledge of Performance Improvement concepts and processes
Knowledge of Information Systems
Knowledge of Project Management principles
Knowledge of Strategic Planning
Committed and motivated to keeping current with technology and the evolving regulatory, compliance, and reimbursement health care environment
High Emotional Intelligence (EQ) to function within our rapidly evolving healthcare environment
Walking to and from offices campuses sites and patient care areas, travel between systems campuses and possibly private offices accessing areas of the system required.
Low to moderate risk of exposure to infectious conditions from patients and or visitors to the patient care areas. Normal office environment.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.