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Vanderbilt Health
Nashville, Tennessee
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Duke University Health System
Durham, North Carolina
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Patient Service Specialist - Oncology- Up to 2,000 Sign on Bonus
Description JOB SUMMARY: Provides service to patient either pre-appointment, during or post appointment with occasional guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. Navigates more complex patients to include scheduling with multiple services or coordination with outside facilities or providers. KEY RESPONSIBILITIES: Conducts patient check-in and check-out. Coordinates any follow-up appointments or procedures required for patient. Schedules appointments, procedures or surgery through clinical communication or direct request. Provides positive first impre
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