Identify and track exceptions that occur within the remit to posting process.
Research exceptions and determine the appropriate resolution for discrepancies that occur within the remit to posting process.
Communicate with hospital patient financial services departments, payor organizations and other relevant parties to ensure timely resolution of exception items.
Achieve and maintain performance consistent with requirements for productivity, quality, and service levels.
Develop and maintain productive team-oriented relationships through individual contacts and group meetings.
Perform other duties as assigned.
Available outside of normal business hours for occasional support needs.
What You Will Need:
High school diploma or equivalent
Ability to problem solve
Professional and effective in communication skills
Demonstrate a strong attention to detail and thoroughness
Effectively utilize available and relevant technical tools and resources (e.g. Microsoft Excel and other relevant software)
The Reconciliation Services department ensures that assigned cash and accounts receivable accounts are properly stated by preparing periodic reconciliations. The scope of the department also includes performing reconciliation processes prior to and subsequent to the postings of insurance remittances to patient accounts. The Reconciliation Specialist I is an entry-level position within the department that assists in ensuring the process of receiving insurance payments and recording them to patient accounts is an efficient and accurate process.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.