Service Line Director- Orthopedics/Sports Medicine
Akron Children's Hospital
Location: Akron, Ohio
Internal Number: 8766
About Akron Children's Hospital
Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org .
To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away for any reason
Prior to the start date, full COVID-19 vaccination is required for employment. Full vaccination is defined as 14 days after the last received vaccination. Boosters are excluded from this requirement.
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
40 Hours per week
The Service Line Director, Orthopedics/Sports Medicine is responsible for advancing ACH as the leader in the delivery of integrated care across the care continuum, which includes patient care operations and provider administrative management of specified service line departments. This role functions to support the delivery of quality care and achievement of a regionally and nationally recognized comprehensive Ortho/Sports service line program. This position will develop and translate strategy into action for service line programming that covers the entire continuum of care (community services, outpatient diagnostics and treatment, inpatient care, tertiary and quaternary level services) across complex horizontal and vertical integration of the health system. The position will focus on access, care design and standardization and patient experience across the care continuum and is responsible for developing and maintaining strategic partnerships with regional health system partners. This position will work in a highly matrixed structure across a complex health system for the overall administration, operation, business development and financial management of the service line to create alignment. Oversight includes strategic/business planning, practice recruitment and development, clinical outpatient and inpatient operations, resource deployment, human resource management, positive financial performance, and compliance oversight.
In collaboration with service line clinical leadership, develops strategic priorities for the Ortho/Sports service line aligned with the organization strategy based on market analysis, advancing clinical research and technology and changes in external competitive environment.
Develops and oversees strategic business planning functions including financial pro forma development for new business opportunities and preparing and managing department budgets. Identifies and drives opportunities to enhance financial stewardship and maintain or reduce expenditures across the service line.
Develops strong relationships, and partners with the Ortho/Sports service line physician leaders and department chair. Works well with multiple partners across collaborative services, regional referral sources, organizational partners, and system leadership on organizational initiatives and service line goals.
Directs and implements strategic initiatives, new site development, and outreach services for the Ortho/Sports service line.
Develops and translates strategy into action across a complex, horizontally, and vertically integrated health system
Builds strong operational processes, with the goal to achieve excellence in access, care design and standardization and patient experience, quality, and safety in the service line.
Drives quality and process improvement and promotes a culture of the quality and value by supporting the deployment of Lean Six Sigma and quality improvement tools throughout the service lines.
Represents the service line internally and externally at local, regional, national professional meetings and forums.
Leads and participates on committees and advisory boards within Akron Children's Hospital and the community.
Adds value as a key member of management understands the business, financials, industry, customers and strategy.
Supervises employees, provides direction, coaches, trains, and develops, and manages performance to company goals and expectations.
Other duties as required.
Experience leading service lines or clinical programs in a large organization or business unit is required. Relevant clinical experience is preferred.
Significant experience as a healthcare operational leader, ability to build multidisciplinary programs and a record of accomplishment of progressive leadership. Ideally, the candidate will have hospital leadership experience in an organization with a reputation for successful Service Line programming that covers the entire continuum of care.
Experience with practice management, business plan development and implementation, financial management & analysis, performance and quality improvement strategies, and project management is preferred.
Experience in patient care operations, clinical programs and healthcare management is required.
Experience with physician relations is required. A record of demonstrable success working collaboratively and through influence within a highly matrixed reporting structure in a complex healthcare system.
Experience working with all levels within an organization is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
Education: Master's degree is required in healthcare leadership (MBA, MHA or related degree).
Certification: Fellow in American College of Health Care Executives is preferred
Years of relevant experience: 7 years is preferred.
Years of experience supervising: 5 years is preferred.
Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
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