Instructional Designer I, Ambulatory (Operations Center) - Full time - Days
WakeMed Health & Hospitals
Location: Raleigh, North Carolina
Internal Number: 45300
About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the healthandwell-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added valuetothe communities we serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center,Children'sHospital,Women'sPavilionand Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMed's team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employedby WakeMedPhysician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.
As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that promotes the valuing of differences, respect for people and cooperativeness among our diverse workforce. WakeMed does not discriminate against any employee or applicant in any terms or conditions of employment. All applicants/employees are considered for employment, transfer, promotion or training without regard to race, religion, color, gender, gender identity/expression, genetics, sexual orientation, age, pregnancy, national origin, disabilityorveteran status.
Position Information: The Information Services Instructional Designer I is an integral part of the implementation and maintenance of specific technologies utilized throughout the WakeMed health system. Responsible for creating and managing training content including system environments, maintaining and updating the Master Training Environment; as well as the conveyance of system utilization to end users. Requires a solid understanding of adult learning theories, and the ability to apply knowledge to traditional and creative methods and mediums. Possesses the ability to learn new technologies in a dynamic environment while embracing workflow change and upgrades. Provides ongoing support to end user groups, acting as a conduit to the technology team in conveying challenges, changes, and solutions. Works with the latest technologies in healthcare, having extensive interaction with end users and decision makers, technical personnel and vendors. The Instructional Designer translates needed changes into a requirement document for the Application Analyst to modify the system and assists with testing and implementation of changes. May assist with application build changes. Provides ongoing support to end users observing workflows and providing at the elbow training supporting standard work and conveying challenges, changes and solutions for improvement to the technology team. Provides training/support as requested for organizational initiatives. Performs additional duties as assigned.
Experience Requirements: 5 Years Related Position Experience Required - With Required Education Or 3 Years Related Position Experience Required - With Preferred Education
Education Required: Associate's Degree Related Field Required - And Bachelor's Degree Related Field Preferred
Licensure/Certification Requirements: EPIC Certification in Area of Responsibility Required - Within 6 Months of Hire And Certified/Licensed/Registered in Field of Practice Preferred
At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.