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Cincinnati Children's Hospital Medical Center

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Support Specialist Associate - IS End User Services
Penn State Health CorporationLocation: US:PA:Hershey Work Type: Full Time FTE: 1.00 Shift: Varied Hours: 8:00a - 6:00pSUMMARY OF POSITION:As the first point of contact, the IS Service Desk provides technology solutions and support, while maintaining a friendly experience for customers. In this entry-level position, the Support Specialist will remotely diagnose and troubleshoot issues related to user accounts, VPN, remote access portal, hardware and software support and installation. The Support Specialist assists with special projects, creates and maintains knowledge articles. PREFERRED QUALIFICIATIONS:At least 2-3 yea


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