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CHRISTUS Health

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Cincinnati, Ohio

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Akron, Ohio

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Wilmington, Delaware

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New York, New York

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Duke University Health System

Durham, North Carolina

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Kindred Hospitals

Las Vegas, Nevada

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Durham, North Carolina

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Harris Health System

Houston, Texas

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Tyler, Texas

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Nashville, Tennessee

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CHRISTUS Health

Tyler, Texas

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Seattle Cancer Care Alliance

Seattle, Washington

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Orlando, Florida

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Help Desk Analyst
Position SummaryThe Help Desk Analyst is the first point of contact for the hospitals computer users seeking assistance with technical questions. The Help Desk Analyst will provide excellent customer service while triaging and documenting the needs of the requestor. Follows all issues from request to confirmation of resolution, fascilitating with excellent communication with other IT staff, as well as the requestors. The Help Desk Analyst must be willing and able to work outside normal business hours to include night and/or weekend shifts. Coordinates with other Information Technology areas to resolve problems, as necessary.


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