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Supervisor Information Technology
DescriptionSummary:The Service Desk Supervisor schedules, trains, and guides Service Desk staff and oversees the day-to-day activities of the Service Desk. The Service Desk Supervisor is a working position that also aids in the communication and coordination of major incidents and maintenance requests.Schedules, trains, and guides the Service Desk staff. Oversees the day-to-day activities of the Service Desk. Ensures that customer service and communication with customers are a priority. Assists users with computer and telephony hardware and software problems and Questions. Also, arranges timely service from outside vendor support organizations when needed. Aids in developing appropriate Service Man
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