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Senior Technical Support Specialist
Organization:VUMC IT OperationsJob Summary:JOB SUMMARYProvides remote or onsite technical support to customers in maintenance and support of electronic technologies, networks, media services and software applications with minimal guidance. Troubleshoots complex problems in support of end users. Responsible for timely process including problem recognition, research, isolation, resolution and follow up steps. Provides guidance to less experienced coworkers..KEY RESPONSIBILITIES* Provide desktop support and other support fun


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