Penn State Health Corporation

Location: US:PA:Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8 hours

SUMMARY OF POSITION:

This position involves project management, facilitation, requirements gathering, functional testing, and operational work. The mix of these tasks varies over time depending on business needs. The role works directly with both clients and software engineers to facilitate the development of new functionality. This position is responsible for project leadership and ongoing information technology for small to medium sized areas and must lead project teams and other personnel in planning and executing projects. This role supports our research and education missions.

 ESSENTIAL FUNCTIONS:

• Manage projects and facilitate the fulfillment of user requests
• Schedule and facilitate project meetings, coordinate and follow up with project team members, and manage project changes

• Use dedicated project management tools to create work breakdown structures, schedules, project status updates, and charters

• Gather requirements, create test plans, perform functional testing, and maintain application support documentation
• Troubleshoot errors prior to escalation to developers or system administrators
• Serve as a subject matter expert for 1 or more clients

MINIMUM QUALIFICATIONS:

• Either: (a) Associate's degree plus two (2) additional years of related experience or (b) four (4) years total of related experience
• Adheres to and exhibits our organizational core values as outlined by Penn State Health

PREFERRED QUALIFICATIONS:

• Takes a customer centric approach, partnering with clients to achieve desired outcomes
• Experience leading projects, performing requirements gathering, and functional testing
• Familiarity with cybersecurity assessment and mitigation
• Experience in academic, research, and rapidly changing environments
• Is a self-starter with strong communication skills who can work independently and in a team

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

About Penn State Health

At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.

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