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University of California San Francisco

San Francisco, California

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University of Maryland Medical System

Towson, Maryland

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Vanderbilt Health

Nashville, Tennessee

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University of Maryland Medical System

Easton, Maryland

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University of Maryland Medical System

Largo, Maryland

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University of Maryland Medical System

Linthicum Heights, Maryland

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Vanderbilt Health

Nashville, Tennessee

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Fred Hutchinson Cancer Center

Seattle, Washington

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BJC HealthCare

Saint Louis, Missouri

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Fred Hutchinson Cancer Center

Seattle, Washington

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Nemours

Orlando, Florida

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University of Maryland Medical System

Linthicum, Maryland

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Linthicum Heights, Maryland

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University of Maryland Medical System

Bel Air, Maryland

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Duke University Health System

Durham, North Carolina

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SageWest Health Care

Lander, Wyoming

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BJC HealthCare

Saint Louis, Missouri

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Carolina Pines Regional Medical Center

Hartsville, South Carolina

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Baylor Scott & White Health

Dallas, Texas

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University of Maryland Medical System

Linthicum Heights, Maryland

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University of Maryland Medical System

Glen Burnie, Maryland

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Andalusia Health

Andalusia, Alabama

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Service Operations Center Analyst
Primary role: andExperienceEducation/trainingEssen tial tasks/responsibilities:Required:Preferred:Preferred:Preferred:##Spe cial competencies/credentialsprocesses. and/orThe SOC Service Desk An alyst is responsible for the 24 x 7 coverage oftheDuke Health ServiceDes k. Receives and triages all incoming support calls, logs allrequests for service, system issuesand subsequent resolutions in the Service Desk da tabase. Serves asprimary contact for system-related end-user questionsand issues. Responds to service requestsfrom end users relating tosoftw are, hardware, application, and network issues, includingresetting user passwords. The SOCService Desk Analyst will provide IT technical and app lication supportto the Duke Healthcommunity. The SOC Service Desk Analys t


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