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Remote Call Center Specialist
Additional Information About the RoleHandles large volume of incoming customer inquiries; utilizes customer service skills and tools to accurately identify, research and respond to the customers' inquiry.Supports hospital marketing efforts through referrals to physicians, services and class/event registration.Maintains accountability for accurate data entry and maintains patient privacy and security as outlined by HIPAA.Communicates in a professional, positive and respectful manner; provides a high level of customer service when handling telephone calls and responding to e-mails.FT opportunity, must be able to work until 6p and occasional Saturdays.
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