IT Field Svcs Specialist I in Houston, TX for Harris Health

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IT Field Svcs Specialist I

JOB SUMMARY: The Field Services Specialist I is responsible for providing support to the users of the District's information technology systems including:-PCs, Fax Machines, Mobile carts, End User Computing Mobile Devices, IP Phones, Video Conferencing, TV Headend, PC Operating System, Business Software, Monitors, Thin Clients, Printers and related peripheral equipment related to operating characteristics of current Windows desktop operating system-Managing assigned tickets and projects/work orders within the prescribed service level agreement-Meeting productivity goals The role includes on-site support and help desk support.MINIMUM QUALIFICATIONS:Education/Specialized Training/Licensure: High

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