RCS Scheduling Associate - Days in Muncie, IN for Indiana University Health

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RCS Scheduling Associate - Days

Overview Mon-Fri 8a-4:30p. Opportunity for Hybrid/remote schedule. Must be able to attend onsite team meetings and events as needed. May be required to work onsite if productivity or performance goals are not met.This position is responsible for providing high-quality customer service while scheduling primary care appointments across the east region of Indiana. The role involves accurately scheduling patient visits, verifying insurance, and ensuring smooth communication between patients and healthcare teams. Additionally, the position requires working closely with backline nurses when patients call with critical symptoms, ensuring urgent cases are appropriately escalated.Key Re

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