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Posted: 29-Jan-26
Location: Phoenix, Arizona
Type: Full Time
Categories:
Internal Number: 995584
Position Summary
The Internal Communications Manager is responsible for communications with internal stakeholders (employees, providers, leaders, patients, volunteers, etc.) to support employee engagement and keep them informed of Phoenix Children’s developments. This involves designing messages, narratives, presentations and other communications that are resonant and compelling, delivering them to the intended audiences through the right channels, and receiving feedback all while keeping the specific communication purpose/goal in mind. The Internal Communications Manager uses their planning, writing and editing skills to create materials and organize events for the stakeholders of Phoenix Children’s and advise on content, timing and frequency of information to be communicated. For instance, they may generate content that informs employees about the objectives of the company and the measures it is taking to ensure its path of growth, or generate content that informs staff and providers about new services. This may be accomplished through publishing newsletters, e-mails, fliers, memos, etc.; updating digital boards or calendars of events; and managing other tools to produce print and digital copies of communication in a way that maintains a positive image for Phoenix Children’s. The Internal Communications Manager also ensures satisfaction among stakeholders by administering surveys and polls. The keys to effective communications at Phoenix Children’s are consistency and constancy. Excellent writing and interpersonal relationship skills are needed to be successful in this role. The Internal Communications Manager reports to the Communications Director.
Education
- Bachelor`s degree in Marketing, Communications, Public Relations or related field; equivalent combination of education and experience may substitute. (Required)
Experience
- Five (5) or more years of previous experience in a Marketing, Communications, or Public Relations role. (Required)
Certifications
- No certification/license/registry requirements have been added to this JDR. (Required)
Special Skills
- No special skill requirements have been added to this JDR. (Required)