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IT&S Support Tech
DescriptionProvides first level support to internal customers regarding basic application, hardware and service/network requests. Initial response to help desk tickets. Responsible for the installation and maintenance of computer equipment as needed throughout the facility and the facility's off-site locations. Maintain equipment and PC software records. Works with IS Director to align information technology with the business needs of the facility. Train or arrange for training of personnel in proper use and maintenance of software and equipment. Keeps current wit principles and practices, technology, regulations, and standards that apply to healthcare information technology. Answer helpdesk tickets and
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