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Nicklaus Children’s Health System
Miami, Florida
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BJC HealthCare
Belleville, Illinois
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Manager Patient Experience - Patient Relations
DescriptionSummary:The Manager Patient Experience serves as a system champion to promote a consistent, enterprise-wide culture of service excellence, compassion and accountability across all CHRISTUS Health which embraces and delivers an exemplary patient, Associate and visitor experience that positively impacts outcomes. This Manager is an integral member of the system Patient and Associate Experience leadership team and is focused on developing patient and family-centered care as well as developing and implementing patient experience strategy, best practices and related training.Responsibilities: Supports senior executive leadership in the development of system strategy for Patient and Associate Experience
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