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Baylor Scott & White Health

Highland Park, Texas

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AdventHealth

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AdventHealth

Altamonte Springs, Florida

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Durham, North Carolina

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Maple Grove, Minnesota

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Fred Hutchinson Cancer Center

Seattle, Washington

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Shreveport, Louisiana

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Baltimore, Maryland

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Lake Mary, Florida

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Hershey, Pennsylvania

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Tampa, Florida

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Maitland, Florida

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Irving, Texas

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Highland Park, Texas

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Children's Minnesota

Minneapolis, Minnesota

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San Antonio, Texas

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University Park, Texas

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CHRISTUS Health

Irving, Texas

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Irving, Texas

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Customer Care Associate (work from home NE/NC Pennsylvania resident * )
Job SummaryThe Customer Care Associate is the main point of contact a customer makes with the health plan. Provides exceptional customer service to customers by answering questions and/or resolving concerns through appropriate education, information, and follow-up.Job DutiesProvides customers with knowledge of plans, products, systems, and processes to resolve customer issues/concerns. Serves as primary contact for customers. Maintains strong relationships with customers through telephone contact, written correspondence, electronic messaging and onsite visits. Investigates all concerns/issues to assure accurate information is provided in a timely manner. Provides resolution for all custom


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